F A Q
IS THERE A CANCELLATION FEE
A drone flight cannot be performed if it's raining or the wind speed is more then 25 mph at 200 feet . These conditions can be changed even checked hours ago so if the mission is cancelled due to the weather conditions there will be no cancellation fee and the booking fee will be refunded. If the operator, aircraft and the weather conditions are good to fly the booking fee is non refundable.
ARE THERE ANY REQUIREMENTS
If the shooting will be performed in a public place (school, park etc) you need to apply for necessary permits to fly in that area . We will be providing you all the information about our registrations and licenses upon request of the controlling authority.
WHAT IS GOING TO BE THE QUALITY OF THE SHOOTINGS IF IT IS NOT SUNNY OR A CLEAR NIGHT
Images taken by any camera need a good source of light. Our service is simple aerial drone imaging. Traditional Land Image Shooters would set mechanical lightening but we cannot . The images would be crystal clear and high quality but best colors would be caught under the clear skies.
HOW WOULD YOU DELIVER MY SHOOTINGS
There are many options. If you prefer someone to edit , we can use your SD Card inserted to our drone so you may have the shootings right after the flight. We can use our own SD card and can send you via online, we can give you the SD card with it's original price .
WHAT ARE THE SHOOTING PARAMETERS WE NEED TO DISCUSS
As the nature of the job, there are countless shooting angles, approaches, reveals, altitudes etc. Your preferences are so important. You may want to act like a director of a movie or you may just see a scene somewhere and you need to have your shootings like that. So we need to discuss and make the flight and shooting plans so we will spend more shooting time in the air instead of decide what to do
4K 1080p 720p etc WHAT ARE THESE
These numbers are the resolutions of the videos that can be chosen by you while flying and editing. 4K is the highest and 720p is the lowest. The only consideration is the file size of the clip(s) Human eye may not recognize the difference of the 4K and 1080p sometimes may 720p. But when the quality increases so the file size of the clip(s). 1080p is the most wanted
IS YOUR TRAVEL EXPENSE INCLUDED IN THE BOOKING FEE
5 Boroughs of New York City and Jersey City is included. For other locations the travel expense will be calculated and charged additionally based on the distance.
IS THERE ANY MINIMUM OR MAXIMUM FLIGHT TIMES
Minimum 20 minutes and maximum 60 minutes. On average 1 battery gives us around 25-30 min motor times. 20 minutes would be the minimum duration we may provide with a single battery (flying and shooting)
IS IT SAFE TO HIRE A DRONE FOR SHOOTING
Flying over people is not allowed and not recommended but this doesn't mean people cannot be shot. A professional drone operator can perform beautiful shootings while providing safety. Drones are safe flying cameras and an experienced drone pilot can control safely but there is always a very little chance to have connection issues or mechanical failures that's why we are always fallowing the safety rules assigned by the FAA.
ARE YOU INSURED FOR DAMAGES
We are insured for Property Damage and Bodily Injury for up to $1M